Business Process Management

Traditional business process management solutions focus on the way work moves through a process. Extensive customer implementation experience and two years of focused research led Global 360 to ensure our solutions focus on the way work gets done by empowering all the people critical to the success of your business processes: the builders who design and develop the systems, the participants that work within the system every day, and the managers who monitor and manage the business.

This next generation of BPM – Persona-based Business Process Management (BPM) – is the first BPM approach to focus on the way work gets done and how to do it better. Persona-based BPM improves the user experience, interactions, and collaboration of all the participants in a process. It focuses more broadly on the way work gets done by examining all the people and tasks critical to the success of BPM solutions, and delivers out-of-the-box solutions focused on these unique personas.

The result? A Persona-driven approach can dramatically increase productivity and reduce costs for your business compared to traditional BPM solutions.

Enterprise Class Process Management for SharePoint

While SharePoint provides basic workflow capabilities to support simple processes such as document approval, when customers need to automate complex, mission critical processes; they turn to enterprise business process management tools. Global 360's process and document management solution leverages SharePoint 2007 or 2010 to move beyond content management and simple workflow. Users can build robust, enterprise class processes while still taking advantage of SharePoint's strengths in content management, collaboration, and user interface.

Process Enable Your SharePoint Documents

For the majority of business problems, users must deal with documents and processes. Today, SharePoint is recognized as the leading document management platform. Many companies are taking the next logical step -- to extend the value of their document management investment through process enablement. The Global 360 solution allows users to kick off processes as documents arrive into SharePoint or as other events occur (e.g. check-in, check-out, or create versions). These documents become part of the case or work item and are used with other, process-related information and data to make decisions.

Gain Visibility and Control over SharePoint Processes

Once SharePoint processes are automated within the Global 360 suite, users have access to reports, dashboards, process monitoring, and deep-dive analytics. These reports and dashboards provide immediate transparency to what is happening. Users such as first level supervisors, departmental level managers, and senior executives receive the information that they need when they need it to manage their business.

For more information, contact us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it